RETURNS EXTENDED TO 60 DAYS due to Covid 19
For a limited time, we have extended our return window to 60 days!
WHAT IS YOUR RETURN POLICY?
- Most items purchased from mexmax.com may be returned for a refund within the first 30 days of delivery. For a limited time, we have extended our return window to the first 60 days of delivery!
- Items purchased from mexmax.com cannot be returned If opened. They must be in original packaging.
- We do not accept exchanges on food,personal hygiene or Medicines. Unless wrong items have been delivered and or the manufacturer defected.
- Returns received after the 30-day 60-day mark may be refused or subject to a restocking fee.
- Items listed as "final sale" are ineligible for return or exchange.
- Shipping fees are non-refundable.
HOW TO RETURN AN ORDER (U.S. ONLY)
Follow these instructions to return an order purchased from www.mexmax.com (U.S. only):
- Email [email protected] for a return label.
- Pack your item(s) in the shipping box in which your order arrived or in similar protective packaging.
- Use the return shipping label if provided to ship the package to mexmax.com.
Keep record of the tracking number on your return shipping label. Tracking numbers are not linked to your account.
Returns are typically processed within 3-5 business days of receipt at the Returns Center. You will be notified via email once your return is complete.
CREATE A RETURN LABEL
Return Address 7250 Oxford Way, Commerce CA 90040