Shipping cost is automatically calculated during the checkout process using your shipping address and approximate product weight. However, actual cost may be significantly different, in which case we reserve the right to charge for an adjustment to reflect the actual shipping cost.

Depending on the size, quantity, and type of order, MexMax.com primarily uses FedEx and USPS as the primary shipping methods. For larger orders usually involving over 50 cases, MexMax can obtain pricing by pallet at the request of the customer.

Our handling time generally takes 24-48 hours from the time of order, until ready to ship.

USPS Priority arrives in 2-4 business days once shipped
FedEx Ground arrives in 3-7 business days once shipped

Cash and Carry orders are generally available 48-72 hours after the order is placed. Once ready for pickup you will receive and email letting you know that the order is available for pickup.

Once the order is prepared, all orders will include tracking information, which will automatically be delivered to the customer. Any lost or damaged packages will require investigation by MexMax.com to determine the cause before any refunds or dispute resolution terms are enacted. For any damages from the shipping carrier, customers will be required to inquire with the shipping carrier directly. It is extremely important for the customer to provide the proper address, any address inaccuracies that result in incorrect shipment will not be refunded. Any undeliverable items that are returned to MexMax.com will be subject to additional shipping charges.

For International customers, it could take 6-10 days depending on customs and the country of destination. In unusual cases, it may take up to 2 weeks. Estimated shipping time does not include any time spent at the customs office. It is the buyer's responsibility to pay for any customs fee or taxes associated with the shipments. We do not ship to all countries. If you would like to provide your own shipping label, please let us know and we can arrange for the order to be sent on your terms.

International Dynamic Duties and Taxes Allocation Shipping

Description: This shipping term stipulates that all duties and taxes associated with the shipment will be borne by the purchaser, subject to the laws and regulations of the destination country. The exact charges will vary based on the specific requirements of the importing country.

Terms and Conditions: Duties and Taxes Responsibility: The purchaser is responsible for any duties, taxes, tariffs, or fees levied by the customs authorities of the destination country.

Variable Charges: The amount of duties and taxes payable by the purchaser will depend on the prevailing laws, regulations, and policies of the destination country at the time of import. These charges are subject to change without prior notice and are entirely at the discretion of the customs authorities.

Transparent Communication: The seller will provide all necessary shipment documentation, including invoices and shipping documents, to facilitate customs clearance in the destination country. However, the final determination of duties and taxes rests with the customs authorities.

Payment Responsibility: The purchaser agrees to pay all duties, taxes, and associated fees promptly upon receipt of any official notification or invoice from the customs authorities. Failure to do so may result in delays, penalties, or confiscation of the shipment by the customs authorities.

Compliance with Local Regulations: The purchaser acknowledges that it is their responsibility to familiarize themselves with the import regulations, duties, and taxes of the destination country. The seller is not liable for any non-compliance with local laws and regulations.

Dispute Resolution: In case of any disputes related to duties, taxes, or import regulations, both parties agree to resolve the matter amicably through negotiation or arbitration, following the laws of the seller's country.

This shipping term aims to provide flexibility in dealing with the variable nature of international customs duties and taxes. It encourages purchasers to stay informed about the import regulations of the destination country and ensures transparency in the handling of associated charges.